What does this receipt belong to?

The idea in practice.

Tervra is developing a business account for UK B2B businesses using their own funds, with payment understanding and supporting evidence alongside it. Accounts, cards and payments are not available today.

Compare the expectation and receipt

The expected amount and recorded payment are different facts. A payment can cover several invoices, only part of one, or include an agreed adjustment.

Look for support

Review the payer, amount, reference and available documents together. A similar amount alone may leave several possible matches.

Keep the unexplained part open

In our fictional example, £37,500 arrives against £40,000 expected. Documents explain £1,200 of the £2,500 gap; the remaining £1,300 needs investigation.

Follow the worked example

A review that keeps the important distinctions.

Received is a fact about the payment. Allocated describes a relationship to another record. Explained describes evidence supporting a difference. Keeping those states separate helps prevent a tidy-looking screen from implying more certainty than the records justify.

A useful review shows the original amount, potential matches, supporting documents and the part still open. The person reviewing should be able to inspect each source.

Continue from the unanswered question.

If the reference is missing, ask what the receipt covers. If a remittance differs, identify the adjustment that lacks support. The next action should reflect the gap in the evidence.

Explore the payment example · Explore payment understanding