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Tervra / In development

The work behind a payment.

Explore the thinking behind Tervra: from the payment record to the evidence, the question and the next step.

Start with a difference.

An invoice says £40,000. A receipt shows £37,500. The interesting question is what explains the gap. Our worked example separates supported adjustments from the amount that still needs investigation.

Follow the fictional payment example →

Understand the approach.

Money makes more sense when the relevant records are close at hand. See how we’re designing the connection between a payment, its supporting documents and a decision a person can review.

Explore payment understanding →

Put it in your business context.

A staged construction payment, a recruitment invoice and a wholesale delivery create different questions. Explore the workflows we’re considering for UK businesses managing their own funds.

Find your business context →

Money in

Identify it in order of identifier strength, hold it visibly while you cannot, and make it happen less often.

A payment arrived with no reference. What now? →

The four things that break first when twenty tenancies becomes two hundred, and what to do about each.

How to reconcile rent payments at scale →

Why the two arrive apart, the five ways they disagree, and the order to work the difference in.

The remittance says one thing. The payment says another. →

Why it builds up, what it costs in wrong debtors and wrong chasing, and how to clear a backlog.

Unapplied cash: money you have, against invoices you cannot close →

Money out

What to check and in what order, and why many UK businesses fall outside the APP reimbursement rules they assume protect them.

A supplier says their bank details have changed →

Three working days, what happens on each, and why the debit timing quietly ruins cash forecasts.

How long does a BACS payment take? →